Crucial conversations chapter 5 summary3/28/2024 Typically we handle these conversations in one of these three ways: We use all kinds of techniques to dodge these situations. One of the authors’ friends received a voice message from his wife announcing her intention to divorce him. Family members change the subject when it becomes too tricky. Bosses leave voice messages instead of having meetings with their direct subordinates. Colleagues send e-mails when they should really go to the hallway and speak frankly. And unfortunately, it is human nature to turn our backs on discussions that we are afraid will hurt us or make things worse. By definition, crucial conversations are about difficult problems. What makes each of these conversations crucial is that the result can have a very important impact on our quality of life. According to your spouse, you not only flirted with someone, but “you almost kissed.” You don’t remember flirting you were just trying to be polite and friendly. You are in the middle of a normal conversation with your spouse, when she tells you about “something bad” that took place at the neighbour’s party yesterday. You need to do something different or your company will not achieve its annual goals. You are at a meeting with four colleagues and you are trying to define a marketing strategy. He thinks you’re not ready, you think you are. For example, you talk to your boss about your possible promotion. The opinions of the parties involved are different.Of course these types of discussions can be decisive for the future of the world, but the crucial conversations featured in this book are ones that happen to anyone and can happen at any time.Ī conversation is crucial if it meets three criteria: Book chronicle and summary of “Crucial Conversations”:Ĭrucial conversations are not discussions between presidents, kings, emperors or prime ministers. Summary of “Crucial Conversations”: There are events in our life that have more influence than others, and often these decisive events are crucial conversations that we have with very important people in our life, be they personal or professional This book teaches us how to manage and use these conversations to their full potential in order to build a better life.īy Kerry Patterson, Joseph Grenny, Ron McMillan and Al Swiztler, 2002, 230 pages. Welcome back to Books That Can Change Your Life ! Since it is not your first visit here, you must want to receive The 3 Vital Principles To Succeed in Life, backed by science :
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |